I don’t have a credit card. How do I order?
We accept money orders and personal checks for orders. Simply add the desired items to your cart as you normally would. Check out, and enter your name and address. Print the check-out page and mail it to our office with your payment. All mail orders will be processed within 24 hours of receipt.

Order Processing
We process all orders at 3:00 PM Monday through Friday. Orders placed on Saturday and Sunday will be processed first thing the following Monday morning. Most items are in stock and will be shipped out the same day or the following morning. All orders are shipped from our Florida warehouse.

Discretion
We believe in your absolute right to privacy. We do not collect, maintain, sell, rent or distribute your personal information. For Priority Mail shipping, all orders are shipped in a standard priority mail box as shown. There are no indications as to contents of the box. The return address is:
RPW
1501 SE Decker Ave
Suite 414
Stuart, Fl 34994

UPS orders are shipped in plain brown boxes. In our efforts to protect the environment, we often recycle boxes.

Availability of Items
All items on our website are in stock. In the unusual case where demand exceeds supply, we can obtain the items within 3-5 days.

When an item is out of stock, you will be contacted via email. Customarily, we will NOT hold your order until we can ship the entire order. However, you will be billed for the item. When the item arrives, we will ship it in an expedited manner. This ensures accuracy, and you get precisely what you ordered.

Items not shown on the website
We continually add to our warehouse. We listen to our customers and their needs. If there is something that you want, but do not see it on the site, please let us know. We work with several large master importers, and can usually obtain specialty items within 3-5 days.

Returns
Wholesale Rolling Papers stands behind all of our items. Please report any damaged items within 72 hours of receipt as designated by delivery confirmation.. Email us at returns@wholesalerollingpapers.com , and our staff will respond within 24 hours with instructions for replacement. Returned items will be exchanged for similar items. If you fail to report damaged items within 72 hours, we cannot honor your claim. Opened merchandise is not eligible for return. Please do not open or sample damaged merchandise if you intend on returning it. Upon returning merchandise to merchant, customer is awarded full credit in the amount of purchase towards the purchase of similar merchandise, or alternatively, full credit on credit card. Customer has the right to change their mind regarding an order received. In this case, customer is responsible for return postage, and will receive store credit, or credit to credit card in the amount of the transaction less shipping, handling, and insurance incurred by Merchant.If the error is our fault, we will either credit your account in full, or issue a store credit for an amount equal to the errror.

Free Email Accounts
Have you ever wondered why some products seem so expensive? That is because credit card fraud is rampant, and has been long before the Internet came into existence. Extensive studies were performed, and it has been found that the majority of fraud on the Internet is done with free hotmail and yahoo email accounts. To keep prices down, we are disallowing the use of these free email accounts. In addition, many of these accounts can inadvertently filter out important messages from us regarding your order. As described above, we do not maintain a database of your email information. If your only email account is yahoo or hotmail, please call us and place a telephone order.

Contacting Wholesale Rolling Papers
There are several ways to contact us. You can email general questions to inquiries@wholesalerollingpapers.com .

Errors and Omissions
Occasionally, there may be information that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies and omissions, and to change or update information at any time without prior notice. We apologize for any inconvenience that this may cause you.